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"Tech Pioneers, Global Engineers."
Legal
Shipping Policy
Last updated: January 1, 2025
Digital Products & Services
CortexSof provides exclusively digital products and services, including SaaS software subscriptions, custom software development, web and mobile application development, SEO services, digital marketing, and website hosting. No physical goods are sold or shipped. As all our offerings are delivered digitally, there is no physical shipping involved in any transaction with CortexSof.
Delivery of Digital Products
Upon successful payment: SaaS Products: Access credentials and onboarding instructions are sent to your registered email address within 24 hours of payment confirmation. Custom Development Projects: Project kickoff is scheduled within 2–3 business days of receipt of the initial payment. Project timelines are defined in the individual service agreement. Website Hosting: Hosting environments are provisioned and access details delivered via email within 24 hours of payment. Digital Marketing & SEO: Campaign setup begins within 3–5 business days of payment and contract signing.
Delays & Support
In the event of any delay in digital delivery beyond the timelines stated above, please contact our support team at support@cortexsof.com or call +1 (347) 656-3882. We will investigate and resolve the issue within 1 business day.
International Clients
CortexSof serves clients worldwide. Since all services are delivered digitally, there are no international shipping fees, customs duties, or import taxes applicable to any of our products or services.
Changes to This Policy
CortexSof reserves the right to update this Shipping Policy at any time. Updates will be reflected on this page with a revised effective date. Continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
Questions about delivery or digital access? Contact us at support@cortexsof.com or call +1 (347) 656-3882.
CortexSof delivers custom software, web & app development, SEO, and digital marketing solutions to businesses worldwide.
